Web service ping failed with (RC=404)for CO_DIAG_WILY_WS_MANAGED_SETUP
Symptom
The following authorization is thrown accessing the Agent Candidates
Management through the Agent Administration -> Advanced Settings.
Environment
- SAP Solution Manager 7.1 SP05
- SAP Solution Manager Diagnostics
Reproducing the Issue
- Access transaction SOLMAN_WORKCENTER
- Solution Manager Administration
- Infrastructure
- Framework
- Agent Framework
- Agent Admin
- All Agents
- Advanced Settings
- Agent Candidate Management
Cause
This issue is caused when the user does not have enough authorizations to access the application.
Resolution
As of SAP Solution Manager 7.10 SP05 a new role has been introduced, now it is required to have the role SAP_RCA_AGT_ADM_VIA_SLD to access the Agent Candidates Management. In the Solution Manager 7.1 the step Connect Diagnostics Agents is available in the System Preparation at transaction SOLMAN_SETUP to manipulate the SMD Agents. The Agent Candidates Management should be used only in case the wizards in SOLMAN_SETUP are not sufficient. Therefore, the SOLMAN_ADMIN user do not have this role by default.
